General Questions
What does Air & Hydronic Specialties do?
Air & Hydronic Specialties is a manufacturers’ representative firm specializing in sustainable solutions for HVAC, hydronic, and industrial pipeline systems. We provide high-quality products, including balancing valves, steam system components, flow control devices, PP-R piping solutions, and more, serving contractors, engineers, facility managers, and distributors.
We also do steam system audits/trap surveys as well as site visits in order to analyze how we can help a system be more efficient.
Where do you operate?
We proudly serve customers in Nevada, Arizona, and New Mexico, working with contractors, engineers, and facility managers to provide the best product solutions. Our main office and local stock is located in Las Vegas, NV.
How do I contact Air & Hydronic Specialties?
You can reach us via:
- Phone: 702-902-2911
- Contact Form: Visit our Contact Page
Products & Manufacturers
Which manufacturers do you represent?
We represent some of the industry’s leading manufacturers, including:
- Macon Balancing – Balancing valves for hydronic systems
- Watson McDaniel – Steam traps and steam system solutions
- Flo-Tite – High-quality ball valves and actuation equipment
- Aquatherm – Durable, efficient, easy-install polypropylene piping systems
- Titan Flow Control – Check valves, strainers, and flow control devices
- Shannon Global – Re-usable, robust valve insulation
- Weishaupt – Built-to-last burners and boiler equipment
- Conex-Banninger – Flame-free, resilient VRF fittings
For a complete list, visit our Manufacturers Page or download our Line Card.
Can you help me choose the right product for my project?
Yes! Our team specializes in product selection and system design assistance. Whether you need help sourcing a single valve or need a efficiency-oriented system overhaul, we can recommend the best solutions based on your specifications. Contact us for guidance, anytime.
Website Ordering & Payment
How do I place an order?
Orders can be placed through our website’s online shop or by contacting us directly via phone or email. We will provide a quote and process your order efficiently.
What payment methods do you accept?
We accept:
- Credit Cards (via PayPal)
- PayPal Payments
If you require a purchase order (PO) arrangement, please contact us.
Can I track my order?
Yes, once your order has been processed and shipped, we will provide you with a tracking number via email. If you have questions about the status of your order, contact us for assistance.
Website Shipping & Returns
What are your shipping options?
We offer various shipping options, including standard ground shipping, expedited shipping, and freight delivery for larger orders. Shipping costs will be calculated at checkout or quoted when placing an order.
Do you ship outside of Nevada, Arizona, and New Mexico?
At this time, we primarily serve the Southwestern United States. However, if you have a special request for shipping outside of this region, please contact us to discuss options.
What is your return policy?
Returns are accepted within 30 days of purchase, provided that the item is unused, in its original packaging, and in resalable condition. Certain products may be subject to a restocking fee.
For return inquiries, please review our Return Policy or contact us for assistance.
What if I receive a damaged or incorrect item?
If your order arrives damaged or incorrect, please contact us immediately so we can arrange for a replacement or refund. We will work with you to resolve the issue as quickly as possible.
Technical Support & Installation
Do you provide technical support?
Yes, we offer technical assistance for all the products we represent. If you have questions about installation, troubleshooting, or system compatibility, our team is happy to help.
Where can I find product manuals and installation guides?
Many of our manufacturers provide detailed product manuals and installation guides. You can find resources on our Resources Page or visit the manufacturer’s website for additional documentation.
Do you offer on-site consultations or training?
We can arrange for on-site visits, product demonstrations, or training sessions depending on your location and project needs. Contact us to discuss how we can assist your team.
Stay Connected
How can I stay updated on new products and promotions?
Sign up for our newsletter to receive updates on:
- New product releases
- Special promotions and discounts
- Industry insights and best practices
If you have a question that isn’t listed here, feel free to contact us and we’ll be happy to assist you. We look forward to working with you!
Connect With Us
We are committed to providing comprehensive support and technical expertise for all the products we represent. Whether you need product recommendations, technical specifications, or system integration assistance, our team is here to help.